Responsible Gaming

Entertainment, Not Income

At Prove.care, we believe online gaming should be enjoyed as entertainment only. Gambling is not a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never view it as an investment or income source.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction within Australia) to use PayID Casino services. We take underage gambling seriously and employ strict verification measures to protect minors.

If you are under the legal age, please do not attempt to gamble. Help and support services are available if you have concerns about young people and gambling.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone else, it may indicate a gambling problem:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about how much you gamble
• Gambling with money needed for essentials (bills, food, rent)
• Feeling anxious, irritable, or restless when not gambling
• Gambling longer or with larger amounts than intended
• Neglecting family, work, or other responsibilities due to gambling
• Borrowing money to fund gambling activities
• Failed attempts to cut down or stop gambling
• Experiencing relationship problems due to gambling
• Using gambling to escape problems or difficult emotions

If you or someone you know is experiencing these signs, please seek help immediately.

Self-Help Tools & Controls

PayID Casino provides the following tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a given period
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
• Session Timers: Set automatic session time limits to manage your play duration

We encourage you to use these tools proactively. Contact our customer support team at any time to activate or adjust these controls.

Support & Help Services

If you or someone you know needs help with problem gambling, please contact one of the following organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential support and counselling for all Australians affected by gambling problems.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free support and treatment services for problem gamblers and their families.
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Evidence-based resources and support for responsible gambling.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
  Support and resources for problem gamblers.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de
  German federal centre for health education with problem gambling support.

All of these services offer confidential, non-judgmental support. Reaching out for help is a sign of strength, not weakness.

If You Need Help

If you are struggling with gambling, please know that help is available. Do not hesitate to:

• Contact one of the support organisations listed above
• Speak to a trusted friend or family member
• Use self-exclusion or other control tools on your account
• Reach out to our customer support team for additional resources

You are not alone, and recovery is possible. Seeking help is the first step towards regaining control of your life.

Our Commitment

Prove.care is committed to promoting responsible gaming and supporting the wellbeing of our players. We work with licensed operators and adhere to strict regulatory standards to ensure a safe and fair gaming environment. If you have any concerns or would like more information, please contact us at any time.